Musikhaus Prince offers a hassle-free return policy within 30 days of purchase. Once the item is returned to us in the same condition as it was dispatched to you and in our original packaging.

Please read more from Delivery and Return ( Click Here )

We include a full three-year manufacturer warranty on all our instruments and parts. Please view our full terms and conditions here ( Click Here ).

We offer free servicing on our instruments for one year from purchase. Contact our team for more information on servicing

We offer Fast and Secure Worldwide Delivery. Our instruments are set up and dispatched from our European headquarters in Dublin, Ireland. After careful final quality control checks, all orders are shipped within 24-48 hours.

Complementary Insurance is included on all Instruments for your peace of mind that covers any damaged or lost parcels.

Standard and express shipping options are available.

Estimated Shipping Time With Standard Shipping:
• Delivery in 48 hours within Ireland
• Uk and Northern Ireland, delivery in 4-6 working days
• Rest of Europe delivery in 5-6 working days
• Worldwide Customers including Canada & USA delivery in 5-9 working days

Estimated Shipping Time With Express Shipping:
• Next day delivery within Ireland
• Uk and Northern Ireland, delivery in 1-2 working days
• Schengen States (EU) delivery within 2 working days
• Rest of Europe delivery in 3-4 working days
• Worldwide Customers including Canada & USA delivery in 2-3 working days

Note: The shipping option on the checkout page and the shipping calculator in the cart also provides an estimate of delivery time.

Delivery can take a little bit longer sometimes depending on customs clearance for the countries Outside EU.